Benifallet City Council is bringing poor health management to the Catalan Ombudsman in the Ebro

16/12/2020

Benifallet City Council is bringing poor health management to the Catalan Ombudsman in the Ebro

Benifallet City Council will take the Catalan Ombudsman's health management to the Ebro because it violates the fundamental principles of the right to health. This was unanimously approved by the plenary, which also promised to iniatte the appropriate mobilizations to defend the interests of the people to receive decent health care.

“The right to health is a universal right that small towns do not currently have guaranteed," criticized Pedret, who added. "This way of managing health affects manu municipalities with vulnerable populations, who are helpless, but also professionals who try how they can do their job every day and who are the ones who have to face the mess at all times".

Pedret described the situation as embarrassing. "The people of the village con no longer stand it, and we know that this also happens in other neighboring villages", he exposed, "They change our attention every day, when the schedules are schedules are announced, they are not met, people come back from the local office because they are told that they cannot be attended to there and that they have to go to the CAP, when they arrive at the CAP they are told no, they have to go to the doctor's office. People who have not been monitored for timely operations and are now suffering the consequences. We have received so many complaints that a book with situations could be written that if it were not for the users who have suffered them, it would seem impossible in the 21st century". He also pointed out complaints from users about the treatment they have treatment they have labeled as denigrating people by a professional who has refused to attend to people for not touching them, as well as not letting them in. At the consultation demanding that they give the information outside, in the waiting room, completely violating the LOPD and the new General Data Protection Regulation (RGPD).

Pedret hopes that the other mayors of the small towns will join the Benifallet initiative and also present their complaint to the Catalan Ombudsman. In addtion, the City Council is collecting ongoing complaints from citizens that will be sent to the Department of Health and the Catalan Ombudsman.

CONSULTANCY COMPLAINT